Question 1

What is an AI visibility score, and how is it calculated?

Accepted Answer

The share of tracked prompts where an AI engine mentioned your brand in its answer, averaged across the engines you track. We also report share of voice (your mentions vs. competitors) citation rate (how often your own site was cited), and sentiment (whether each mention was positive, neutral or negative).

Question 2

Which AI engines does AnswerTrack track?

Accepted Answer

ChatGPT with web search, Google AI Overview, Google Gemini, Perplexity, Microsoft Copilot and Grok. You pick the engines for each prompt: up to three on Lite, all six on Pro and Enterprise.

Question 3

How is AI visibility tracking different from a rank tracker?

Accepted Answer

A rank tracker reports where your site lands in Google's blue links. AnswerTrack reports whether AI engines named your brand in their answer, who they recommended instead, which sources they cited, and how they talked about you, the same daily tracking, for AI answers instead of search rankings.

Question 4

How often is AI visibility checked?

Accepted Answer

Every day, on every plan. Every answer is stored, so you get a full history and can see what changed day over day.

Question 5

How is this different from the free AI visibility checkers from Semrush, Ahrefs or HubSpot?

Accepted Answer

Those run a single check and hand you a one-time score. AnswerTrack tracks the same prompts every day on every plan, so you get a full history, competitor share of voice, citation sources and sentiment, not just a snapshot.

Question 6

Can an agency track multiple clients and send white-label reports?

Accepted Answer

Yes. Add each client as a brand inside your workspace. White-label client reports are included on Enterprise.

Question 7

Where do the answers come from, real ChatGPT and Perplexity or an API model?

Accepted Answer

Answers are queried from the consumer products themselves, not from a model API, and every answer is stored verbatim with its sources.

Question 8

Can I track AI visibility in more than one country?

Accepted Answer

Yes. Pick the country when you add a prompt. Each prompt-and-country pair uses one prompt slot, so the same question in two countries counts as two prompts.

Question 9

What are Actions, and how do I improve my AI visibility?

Accepted Answer

A ranked list of concrete moves generated from your data: sources cited by most engines where you are absent, community threads the AI quotes, topics with no matching page, engines where sentiment turned negative. Each carries the visibility points it should win back and is re-ranked after every daily run.

Question 10

What is answer engine optimization, and do I need a tool for it?

Accepted Answer

Answer engine optimization is the work of getting your brand named in AI answers rather than ranked in a list of links. You can do it without a tool, but you cannot measure it without one: AnswerTrack shows whether the work moved your mentions, position, citations and sentiment.

Question 11

How do I get my brand to appear in Google's AI Overview?

Accepted Answer

AI Overviews cite a small set of sources per query. Find the sources it already cites for your prompts, earn a mention or a listing on them, and publish pages that answer the question directly. AnswerTrack lists those sources per prompt and tracks whether the Overview starts naming you.

Did AI mention you today?

Everything a rank tracker does, for AI answers instead of blue links

AI visibility score, tracked daily

Who the AI recommends instead of you

The domains AI trusts in your category

Not just if you are mentioned, but how

Know if it is one prompt or a whole topic

A ranked to-do, not just a report

Two minutes to set up. A fresh score every morning.

Pay for prompts, not brands.

Questions people ask before they sign up

Find out what AI says about you before your customers do.